Privacy policy

Sideline Studios respects your privacy and handles your information with care.

This policy explains what personal information may be collected, how it is used and how you can contact us about it.

Information We Collect

When you place an order, submit an enquiry, sign up to emails or contact Sideline Studios, we may collect information such as:

  • your name

  • email address

  • phone number, if provided

  • billing and shipping address

  • order details

  • payment confirmation details

  • project information

  • photos, logos or files you upload

  • messages or enquiry details

  • business or club details, if relevant

How We Use Your Information

We use your information to:

  • process orders

  • create custom designs

  • send proofs

  • deliver digital files

  • arrange postage or pickup

  • respond to enquiries

  • issue invoices or quotes

  • provide customer support

  • improve our products and services

  • comply with legal obligations

Basically, to make the thing, send the thing and avoid losing the plot while doing it.

Photos and Uploaded Files

Some custom products require customer-supplied photos, logos, team details, names or other files.

These files are used only for the purpose of completing your order or project, unless you have given permission for another use.

Please only upload images and files you have permission to use.

Children’s Images

Some Sideline Studios products may involve children’s names, photos or team details.

These are handled carefully and used only for the purpose of completing the order.

If you do not want a finished project shared publicly or used in the Sideline Studios portfolio, please let us know before the project begins.

Sharing Your Information

We do not sell your personal information.

Information may be shared only where needed to complete your order or operate the business, such as with:

  • Shopify

  • payment providers

  • delivery providers

  • print suppliers

  • email or file delivery platforms

  • professional service providers, where required

Payment Information

Payments are processed securely through Shopify and its payment providers.

Sideline Studios does not store full payment card details.

Marketing Emails

If you subscribe to emails, we may send updates, product releases or studio news.

You can unsubscribe at any time.

No hard feelings. Probably.

Cookies and Website Data

The website may use cookies or similar technologies to help the store function, understand website traffic and improve the customer experience.

You can adjust cookie settings through your browser.

Accessing or Updating Your Information

You can contact us if you would like to access, correct or ask questions about the personal information we hold about you.

Contact

For privacy questions, please contact:

Sideline Studios
Email: hellosidelinestudios@gmail.com